Runpod Toll-Free Messaging Consent

Published opt-in process for +1 888-478-6012

Customers initiate conversations by calling or messaging the number published on runpod.io. Runpod only replies to inbound conversations. No bulk or marketing messaging is sent to this number's contacts.

Verbal consent script

When a customer calls and asks to continue by message, a Runpod representative says:

Runpod may reply by SMS or WhatsApp at this number about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Read our Terms of Service and Privacy Policy. Do you agree to receive these messages?

If the customer says yes, the representative confirms:

Thanks. You have agreed to receive replies from Runpod at this number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Customer-initiated text flow

When a customer messages +1 888-478-6012 first, Runpod sends this disclosure before continuing:

By messaging Runpod at +1 888-478-6012, you consent to receive replies about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Keyword responses

HELP: Runpod support replies are limited to your inbound sales or customer inquiry. Visit runpod.io/contact for more help. Reply STOP to opt out.

STOP: You have opted out and will receive no further messages from Runpod at this number.

Review the Runpod Terms of Service and Runpod Privacy Policy.

Runpod, Inc. | Customer Care | Expected volume under 1,000 messages per month